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Marriott Reveals Massive Data Breach

by Chris Nidel | November 30, 2018 | Data Breach, Privacy

On November 30, 2018, Marriott Hotels acknowledged it had failed to adequately protect valuable personal information of nearly 500 million customers.  Marriott’s online notice acknowledges that Marriott lost control of “name, mailing address, phone number, email address, passport number, Starwood Preferred Guest (“SPG”) account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences.”  It further states that some “payment card numbers and payment card expiration dates” were also exposed.

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Marriott appears to have made numerous inappropriate missteps in protecting its customers’ data.  Notably, Marriott admits that there had been unauthorized access to its servers since 2014, and that this data had been decrypted and copied as recently as November 19, 2018.  A four year failure to note unauthorized access is unacceptable.

The appropriate steps a concerned customer can take now would be to put a security freeze on your credit at this time by visiting, www.equifax.com, www.experian.com, and www.transunion.com, at a minimum.

If you have further questions, you can contact Nidel & Nace, or fill out the form you can find here.

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This post is for informational purposes only and is not legal or medical advice. Prior results do not guarantee a similar outcome.

Chris Nidel
ABOUT THE AUTHORChris Nidel

Chris Nidel is the founding partner of Nidel & Nace. A chemical engineer by training (University of Virginia and MIT), he worked in pharmaceutical process development before earning his law degree at the University of Virginia. He now represents individuals and communities harmed by environmental contamination and toxic exposures.

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Jonathan Nace
ABOUT THE AUTHORJonathan Nace

Jonathan Nace is a partner at Nidel & Nace, where his practice focuses on complex consumer protection, including deceptive food and supplement labeling, insurance misconduct, and data privacy. He has tried cases in state and federal court and argued before federal appellate courts.

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Zachary Kelsay
ABOUT THE AUTHORZachary Kelsay

Zachary Kelsay is an attorney at Nidel & Nace supporting the firm’s environmental and consumer protection practices. He previously clerked for the 23rd Circuit Court in West Virginia and worked in the Maryland Attorney General’s Consumer Protection Division.

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